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    Support Knowledge Base >> Live Chat Services

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    Listing, Searching and Managing Orders

    In order to manage your Live Chat Orders, you need to search for them from your Control Panel with nv.com Registry, and access their Order Details view. To do so, follow the simple steps mentioned below -

    1. Login to your Control Panel

    Resellers do so from http://manage.nv.com/reseller;
    Customers do so from http://manage.nv.com/customer.

    2. Once logged in to your Control Panel,
    Resellers, go to Products -> Search -> Live Chat Service Search
    Customers, go to Live Chat Services -> Search
    and you can search for the Domain Name for which the Service has been purchased. (To list all Orders, leave all search parameters blank).

    3. In the next page you would see a list of all Domain Names, with Live Chat Services bought through nv.com Registry. Clicking any of the Domain Names will take you to the Order Details view for that Order, from where you can manage all aspects of the Service.

     

    Created on:  
    Jan 3, 2006 0:26 PM  GMT
    Last Updated on:   Oct 26, 2007 1:25 PM  GMT
     
    Answer How do I start using the Live Chat Service? 
    Answer How does Live Chat work? 
    Answer Listing, Searching and Managing Orders 
    Category Setting up Live Chat for your Website 
    Category Using the LivehelpGenie Agent Client software 
    Category Renewing / Upgrading / Deleting Live Chat Service packages 
    Answer Suspending/Unsuspending the Live Chat Service 
    Answer Moving or Pushing a Live Chat Order from one Control Panel to another 
    Answer RESELLERS - Read this to setup your Live Chat Service